{"id":8718,"date":"2017-05-24T15:09:00","date_gmt":"2017-05-24T15:09:00","guid":{"rendered":"https:\/\/arliemediadesign.com\/?p=8718"},"modified":"2025-03-19T15:26:22","modified_gmt":"2025-03-19T15:26:22","slug":"5-questions-with-gemma-beadle-of-advanced-technology-services-uk-ltd","status":"publish","type":"post","link":"https:\/\/www.happy.co.uk\/blogs\/5-questions-with-gemma-beadle-of-advanced-technology-services-uk-ltd\/","title":{"rendered":"5 questions with Gemma Beadle of Advanced Technology Services UK Ltd"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Tell me a bit about yourself<\/h3>\n\n\n\n<p>I have 2 Miniature Schnauzers that I adore (Winnie and Fern) and love getting out into the countryside walking with them, this is one of the things in my life that keeps me grounded and happy.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. What\u2019s your top tip for creating a happy and engaged workplace?<\/h3>\n\n\n\n<p>Recognise people! I love this quote that our MD found and shared and it\u2019s now something I refer to lots: \u201cRecognition is a privilege, not just another item on your to-do-list. As a leader, you have the privilege of feeding people\u2019s souls and helping them to feel great about themselves. And by feeding their souls, you\u2019ll feed yours in return\u201d (David Novak).<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Could you give me one example of how people responded to greater trust?<\/h3>\n\n\n\n<p>People will do amazing things with the trust and freedom to get on and do it! One example is that our one of our Maintenance Technicians saw an opportunity to bring outsourced services in-house. He was motivated to do all the background work and trained a colleague in how to deliver the service (which supported their development). The outcome was a delighted customer that received a better service at a reduced cost and internally we improved our margin and were able to grow our team.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. What have you done to create a culture of trust at your organisation?<\/h3>\n\n\n\n<p>Communicating more is definitely one of the elements (the good and the bad). Amongst other things, we started to use Yammer to communicate better with employees in a more timely way. We put everything on there, including when someone leaves the organisation so people are not wondering what happened!<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5. Could you give me an example of what you\u2019ve done to give staff greater freedom and autonomy?<\/h3>\n\n\n\n<p>Focused on outputs and allowing people to find their own way of getting there. It\u2019s much more rewarding for everyone involved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gemma Beadle is HR Manager \u2013 UK for <\/p>\n<p><a href=\"\n\nhttps:\/\/www.advancedtech.com\/\n\n\" \n\ntarget=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration: underline;\"><\/p>\n<p>Advanced Technology Services UK Ltd.<\/p>\n<p><\/a><\/p>\n<p>ATS specialises in repair and maintenance of factory equipment, with over 3,000 people across the US, Mexico and US.<\/p>\n<p>We spoke to Gemma about how she has helped to create a culture of trust \u2013 and the importance of communication.<\/p>\n","protected":false},"author":3,"featured_media":8720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[],"blog-post-type":[35],"class_list":["post-8718","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-happy-manifesto","blog-post-type-blog-with-image"],"acf":{"read_or_watch_time":"Read length: 5 min read"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 questions with Gemma Beadle of Advanced Technology Services UK Ltd - Happy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.happy.co.uk\/blogs\/5-questions-with-gemma-beadle-of-advanced-technology-services-uk-ltd\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 questions with Gemma Beadle of Advanced Technology Services UK Ltd\" \/>\n<meta property=\"og:description\" content=\"Gemma Beadle is HR Manager \u2013 UK for    Advanced Technology Services UK Ltd.   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