continues to grow slowly<\/a>\u00a0back to pre-pandemic levels, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.<\/p>\n\n\n\nHenry Stewart, Happy’s Founder and Chief Happiness Officer, said: “Receiving the Platinum Service Award for the fifth consecutive year means a great deal to us because it’s based on genuine customer feedback. One of our core values, and one of the things each member of staff is responsible for, is how they create customer delight, in which we aim not just to give ‘customer satisfaction’, but to delight customers and exceed expectations with every interaction. It\u2019s built into everything we do for our customers \u2013 from their first enquiry with us, to their training sessions, to the end of their project and the start of our ongoing relationship with them. It’s great to see this recognised by our customers, and by Feefo with this award.”<\/p>\n\n\n\n
Tony Wheble, CEO at Feefo, congratulated the winners: “During these economically challenging times, it’s inspiring to see companies like Happy consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations \u2013 they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Happy has won the Feefo Platinum Trusted Service Award 2025 – an independent seal of excellence, based on customer reviews on the Feefo platform.<\/p>\n
In 2024, Happy received almost 200 reviews with an average rating of 4.7. This is the fifth consecutive year that Happy has won the award, which is every year we have been eligible – a huge achievement!<\/p>\n","protected":false},"author":3,"featured_media":7978,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"blog-post-type":[35],"class_list":["post-7977","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-happy-news-updates","blog-post-type-blog-with-image"],"acf":{"read_or_watch_time":"Read length: 5 min read"},"yoast_head":"\n
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