{"id":13856,"date":"2025-04-03T04:58:32","date_gmt":"2025-04-03T04:58:32","guid":{"rendered":"https:\/\/arliemediadesign.com\/?page_id=13856"},"modified":"2025-08-05T04:47:07","modified_gmt":"2025-08-05T04:47:07","slug":"things-to-do-before-your-course-gototraining-only","status":"publish","type":"page","link":"https:\/\/www.happy.co.uk\/about-us\/things-to-do-before-your-course-gototraining-only\/","title":{"rendered":"Things to do Before Your Course (GoToTraining Only)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13856\" class=\"elementor elementor-13856\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-823a110 e-flex e-con-boxed e-con e-parent\" data-id=\"823a110\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ccf958b e-con-full e-flex e-con e-child\" data-id=\"ccf958b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88b9db8 elementor-widget elementor-widget-heading\" data-id=\"88b9db8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Things to do Before Your Course (GoToTraining Only)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aafc0f elementor-widget elementor-widget-text-editor\" data-id=\"3aafc0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are looking forward to welcoming you to your upcoming online course with us!\u2028<\/p><p>We want your experience with us to go as smoothly as possible on the day. Here is everything you need to do before joining us for a course held via GoToTraining.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46d6b3e e-con-full e-flex e-con e-child\" data-id=\"46d6b3e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db13c54 elementor-widget elementor-widget-image\" data-id=\"db13c54\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"982\" height=\"600\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/04\/frame_47-8.webp\" class=\"attachment-full size-full wp-image-13843\" alt=\"\" srcset=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/04\/frame_47-8.webp 982w, https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/04\/frame_47-8-300x183.webp 300w, https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/04\/frame_47-8-768x469.webp 768w\" sizes=\"(max-width: 982px) 100vw, 982px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62aa13b e-flex e-con-boxed e-con e-parent\" data-id=\"62aa13b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c1ac498 e-con-full e-flex e-con e-child\" data-id=\"c1ac498\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-346eb32 text-editor-crd__r elementor-widget elementor-widget-text-editor\" data-id=\"346eb32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Use the GoToTraining App<\/h3><p>We recommend downloading the GoTo Training app, which you can do when you register for your course. We&#8217;ve found that it reduces the chance of their being any technical issues for you on the day. If you are unable to do so for whatever reason then you are able to join via web browser \u2014 the best one to use is Google Chrome.<\/p><p>To download GoTo, please go\u00a0<a href=\"https:\/\/support.goto.com\/training\/help\/how-do-i-download-gototraining\">here<\/a>.<\/p><p>Full technical requirements are available on the\u00a0<a href=\"https:\/\/support.goto.com\/meeting\/help\/system-requirements-for-attendees\">GoTo website<\/a>.<\/p><h3>Get set up on GoToTraining<\/h3><p>You will be sent a registration link in the Joining Instructions for your course.<\/p><p>Once you have registered with GoTo using this link, a Join Link will then be sent to the email address you used to register. This new Join Link should be used to join your training.<\/p><p>Reminder emails containing your Join Link will be sent directly from GoToTraining will be sent to you:<\/p><ul><li>1 hour before training<\/li><li>1 day before training<\/li><li>1 week before<\/li><li>At the time of registration<\/li><\/ul><h3>On the day of your course<\/h3><p>You should join your training session 10-15 minutes before the start time, to ensure that you have downloaded and set up GoTo correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.<\/p><p>Once the course starts, you will automatically join the session using the GoToTraining app or your web browser.<\/p><h3>Do you need help?<\/h3><p>If you are having trouble with any of these steps or if you have any problems on the day, please contact our friendly team for help. Please email\u00a0<a href=\"mailto:hello@happy.co.uk\">hello@happy.co.uk<\/a>\u00a0or leave a message on 020 7375 7300 and we&#8217;ll call you straight back.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-145f268 e-flex e-con-boxed e-con e-parent\" data-id=\"145f268\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c2eb0 elementor-widget elementor-widget-heading\" data-id=\"f5c2eb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Still have questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e376f40 e-con-full e-flex e-con e-child\" data-id=\"e376f40\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-18186c1 e-con-full e-flex e-con e-child\" data-id=\"18186c1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-575cb35 elementor-widget elementor-widget-heading\" data-id=\"575cb35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We are here to help!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15783cb elementor-widget elementor-widget-heading\" data-id=\"15783cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">If you still have questions about your training, get in touch with us using the form below and we'll be happy to help you.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cddb851 elementor-widget elementor-widget-heading\" data-id=\"cddb851\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Or call our Happy team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fa8f88 elementor-widget elementor-widget-heading\" data-id=\"9fa8f88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Speak to our team who are there to help with discussing options!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39bb6ed elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"39bb6ed\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+44%2020%207375%207300\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+44 20 7375 7300<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a7c697 e-con-full e-flex e-con e-child\" data-id=\"7a7c697\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74cd9d3 elementor-widget elementor-widget-template\" data-id=\"74cd9d3\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"19567\" class=\"elementor elementor-19567\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca4045f e-con-full e-flex e-con e-child\" data-id=\"ca4045f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1b096 elementor-button-align-start get-in-touch-contact-form elementor-widget elementor-widget-form\" data-id=\"aa1b096\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"email\" name=\"Happy web contact form\" aria-label=\"Happy web contact form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"19567\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"aa1b096\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Introduction to Excel Macros and VBA - Happy\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"14932\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour name*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_021bc17 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_021bc17\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour organisation*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_021bc17]\" id=\"form-field-field_021bc17\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour email address*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_fb50950 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fb50950\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour phone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_fb50950]\" id=\"form-field-field_fb50950\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_361070b elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_361070b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour enquiry\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_361070b]\" id=\"form-field-field_361070b\" rows=\"6\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-subscribe_opt_in elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[subscribe_opt_in]\" id=\"form-field-subscribe_opt_in\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" checked=\"checked\">\n\t\t\t\t<label for=\"form-field-subscribe_opt_in\">I\u2019d like to receive occasional tips, tools and inspiration from Happy (you can unsubscribe at any time)<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_940ddcd elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_940ddcd\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Lc4jqIrAAAAAI-LO2i7bjz-N-tTGWX5iz40jsNm\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b42d1 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"d2b42d1\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1921\" height=\"75\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2024\/11\/swish-top.svg\" class=\"attachment-full size-full wp-image-79\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce6389 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"6ce6389\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"58\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/01\/vector.svg\" class=\"attachment-full size-full wp-image-854\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd2d58a e-flex e-con-boxed e-con e-parent\" data-id=\"bd2d58a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6910658 elementor-widget elementor-widget-template\" data-id=\"6910658\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"8914\" class=\"elementor elementor-8914\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7502dd63 feefo-wrapper e-flex e-con-boxed e-con e-parent\" data-id=\"7502dd63\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71da610b elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"71da610b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Testimonials from Happy learners<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35de3aa6 e-con-full feefo-review-carousel-widget-service e-flex e-con e-child\" data-id=\"35de3aa6\" data-element_type=\"container\" id=\"feefo-service-review-carousel-widgetId\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6dd567 elementor-widget elementor-widget-html\" data-id=\"f6dd567\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"text\/javascript\" src=\"https:\/\/api.feefo.com\/api\/javascript\/happy\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Things to do Before Your Course (GoToTraining Only) We are looking forward to welcoming you to your upcoming online course with us!\u2028 We want your experience with us to go as smoothly as possible on the day. Here is everything you need to do before joining us for a course held via GoToTraining. Use the GoToTraining App We recommend downloading the GoTo Training app, which you can do when you register for your course. We&#8217;ve found that it reduces the chance of their being any technical issues for you on the day. If you are unable to do so for whatever reason then you are able to join via web browser \u2014 the best one to use is Google Chrome. To download GoTo, please go\u00a0here. Full technical requirements are available on the\u00a0GoTo website. Get set up on GoToTraining You will be sent a registration link in the Joining Instructions for your course. Once you have registered with GoTo using this link, a Join Link will then be sent to the email address you used to register. This new Join Link should be used to join your training. Reminder emails containing your Join Link will be sent directly from GoToTraining will be sent to you: 1 hour before training 1 day before training 1 week before At the time of registration On the day of your course You should join your training session 10-15 minutes before the start time, to ensure that you have downloaded and set up GoTo correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. Once the course starts, you will automatically join the session using the GoToTraining app or your web browser. Do you need help? If you are having trouble with any of these steps or if you have any problems on the day, please contact our friendly team for help. Please email\u00a0hello@happy.co.uk\u00a0or leave a message on 020 7375 7300 and we&#8217;ll call you straight back. Still have questions? We are here to help! If you still have questions about your training, get in touch with us using the form below and we&#8217;ll be happy to help you. Or call our Happy team Speak to our team who are there to help with discussing options! +44 20 7375 7300<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9290,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13856","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Things to do Before Your Course (GoToTraining Only) - Happy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.happy.co.uk\/about-us\/things-to-do-before-your-course-gototraining-only\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Things to do Before Your Course (GoToTraining Only)\" \/>\n<meta property=\"og:description\" content=\"Things to do Before Your Course (GoToTraining Only) We are looking forward to welcoming you to your upcoming online course with us!\u2028 We want your experience with us to go as smoothly as possible on the day. Here is everything you need to do before joining us for a course held via GoToTraining. Use the GoToTraining App We recommend downloading the GoTo Training app, which you can do when you register for your course. We&#8217;ve found that it reduces the chance of their being any technical issues for you on the day. If you are unable to do so for whatever reason then you are able to join via web browser \u2014 the best one to use is Google Chrome. To download GoTo, please go\u00a0here. Full technical requirements are available on the\u00a0GoTo website. Get set up on GoToTraining You will be sent a registration link in the Joining Instructions for your course. Once you have registered with GoTo using this link, a Join Link will then be sent to the email address you used to register. This new Join Link should be used to join your training. Reminder emails containing your Join Link will be sent directly from GoToTraining will be sent to you: 1 hour before training 1 day before training 1 week before At the time of registration On the day of your course You should join your training session 10-15 minutes before the start time, to ensure that you have downloaded and set up GoTo correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. Once the course starts, you will automatically join the session using the GoToTraining app or your web browser. Do you need help? If you are having trouble with any of these steps or if you have any problems on the day, please contact our friendly team for help. Please email\u00a0hello@happy.co.uk\u00a0or leave a message on 020 7375 7300 and we&#8217;ll call you straight back. Still have questions? We are here to help! If you still have questions about your training, get in touch with us using the form below and we&#8217;ll be happy to help you. 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Here is everything you need to do before joining us for a course held via GoToTraining. Use the GoToTraining App We recommend downloading the GoTo Training app, which you can do when you register for your course. We&#8217;ve found that it reduces the chance of their being any technical issues for you on the day. If you are unable to do so for whatever reason then you are able to join via web browser \u2014 the best one to use is Google Chrome. To download GoTo, please go\u00a0here. Full technical requirements are available on the\u00a0GoTo website. Get set up on GoToTraining You will be sent a registration link in the Joining Instructions for your course. Once you have registered with GoTo using this link, a Join Link will then be sent to the email address you used to register. This new Join Link should be used to join your training. 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