{"id":12481,"date":"2016-08-05T15:07:00","date_gmt":"2016-08-05T15:07:00","guid":{"rendered":"https:\/\/arliemediadesign.com\/?p=12481"},"modified":"2025-03-28T15:12:06","modified_gmt":"2025-03-28T15:12:06","slug":"name-the-niggles-for-a-happier-workplace-philippa-ward-gap","status":"publish","type":"post","link":"https:\/\/www.happy.co.uk\/blogs\/name-the-niggles-for-a-happier-workplace-philippa-ward-gap\/","title":{"rendered":"\u2018Name the Niggles\u2019 For a Happier Workplace \u2013 Philippa Ward, GAP"},"content":{"rendered":"\n

Philippa Ward has had a career driven by her fascination with people and their stories. Starting with a history degree, via journalism, she is now responsible for internal excellence on People, Projects and Profile at\u00a0Global Action Plan<\/a>. GAP equips and inspires people to take practical environmental actions now to preserve the planet for tomorrow. Philippa leads on internal talent development and people strategy, and runs programme with the Ignite Foundation, British Gas and Tesco to train and support unemployed young people. You can follow GAP and find out more about what they do on Twitter\u00a0@globalactplan.<\/a><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Global Action Plan is one of the happiest workplaces we’ve come across. Find out how they do it in this two minute video with Philippa Ward.<\/p>\n","protected":false},"author":3,"featured_media":12482,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[52],"tags":[],"blog-post-type":[36],"class_list":["post-12481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conference-videos-shorts","blog-post-type-blog-with-video"],"acf":{"read_or_watch_time":"Watch: 2 min watch","video_url":"https:\/\/youtu.be\/8VJZYOmygek","transcripts":"My top tips: I think the first one was to name the niggles.\r\n\r\nQuite often at the beginning of trying to make some change we were trying to solve the problems ourselves, or we were worrying about the things that people were discussing, complaining about \u2013 and then we actually had a day that was facilitated initially by a Happy trainer where we just said: \u201cOK, what are the top 5 problems in the organisation, and let\u2019s get them out on the table\u201d, which is scary because you\u2019re asking people to complain [but you\u2019re actually saying] \u201clet\u2019s break into groups and come up with solutions.\u201d\r\n\r\nAnd actually we now do that every year because what happens is it means that half those problems turn out to be not problems at all. They were problems for one person in the organisation and as soon as you discuss it you realise it\u2019s very simple to solve, or it means everyone owns the issue and starts trying to solve it, so that\u2019s been a real learning [experience].\r\n\r\nWe have a development group where we just do a quick health check and that allows us to work out if there\u2019s things we should be picking up on, or things we should do differently, and also another really helpful thing is in project teams or in other meetings, we just go round and ask people to rate 1 to 10 how they\u2019re feeling \u2013 either how they\u2019re feeling about the project or how they\u2019re feeling more generally. And that allows us to get all kinds of risks out on the table, it gets a sense of which teams might not be feeling so great; they don\u2019t have to say why, they can just say: \u201cI\u2019m a 4 at the moment\u201d but it\u2019s just another way, with all these roots, to start discussions and to make it a place where people can say: \u201cI\u2019m not feeling so great\u201d or \u201cI\u2019m worried\u201d, whatever it may be."},"yoast_head":"\n\u2018Name the Niggles\u2019 For a Happier Workplace \u2013 Philippa Ward, GAP - Happy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.happy.co.uk\/blogs\/name-the-niggles-for-a-happier-workplace-philippa-ward-gap\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2018Name the Niggles\u2019 For a Happier Workplace \u2013 Philippa Ward, GAP\" \/>\n<meta property=\"og:description\" content=\"Global Action Plan is one of the happiest workplaces we've come across. 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