{"id":12220,"date":"2016-02-22T05:46:00","date_gmt":"2016-02-22T05:46:00","guid":{"rendered":"https:\/\/arliemediadesign.com\/?p=12220"},"modified":"2025-03-28T05:49:49","modified_gmt":"2025-03-28T05:49:49","slug":"henry-stewart-5-things-you-can-do-to-give-better-customer-service","status":"publish","type":"post","link":"https:\/\/www.happy.co.uk\/blogs\/henry-stewart-5-things-you-can-do-to-give-better-customer-service\/","title":{"rendered":"Henry Stewart, 5 Things You Can Do to Give Better Customer Service"},"content":{"rendered":"\n<p>Henry Stewart is founder and CEO of Happy Ltd and author of the Happy Manifesto.<\/p>\n\n\n\n<p>How would your organisation be different if the focus was on making staff feel good?<\/p>\n\n\n\n<p>One difference is an improvement in service \u2013 it\u2019s very hard to get happy customers, without also having happy staff. Henry spoke about a study into hospital mortality rate and staff happiness, and found that as staff happiness went up, mortality rates actually went down.<\/p>\n\n\n\n<p>Henry also explained that improving customer service is very simple \u2013 patient satisfaction can be increased by doing these five simple things\u2026<\/p>\n\n\n\n<p>Click\u00a0<a href=\"\/media\/1365\/henry-stewart-lets-create-truly-happy-workplaces.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here to download his Powerpoint presentation (PDF)<\/a>.<\/p>\n\n\n\n<p>You can also download\u00a0<a href=\"\/happy-manifesto\" target=\"_blank\" rel=\"noreferrer noopener\">a free PDF copy of the Happy Manifesto here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Henry Stewart of Happy Ltd lists 5 ways you can improve customer service in this short video from the 2016 Transforming the Public Sector Conference.<\/p>\n","protected":false},"author":3,"featured_media":12224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[52],"tags":[],"blog-post-type":[36],"class_list":["post-12220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conference-videos-shorts","blog-post-type-blog-with-video"],"acf":{"read_or_watch_time":"Watch: 2 min watch","video_url":"https:\/\/youtu.be\/6oqZVdgaCp4","transcripts":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - 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