{"id":10253,"date":"2025-03-24T09:26:58","date_gmt":"2025-03-24T09:26:58","guid":{"rendered":"https:\/\/arliemediadesign.com\/?page_id=10253"},"modified":"2025-10-16T15:51:54","modified_gmt":"2025-10-16T15:51:54","slug":"celebrating-mistakes-and-cultivating-innovation-at-happy","status":"publish","type":"page","link":"https:\/\/www.happy.co.uk\/careers\/celebrating-mistakes-and-cultivating-innovation-at-happy\/","title":{"rendered":"Celebrating mistakes and cultivating innovation at Happy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10253\" class=\"elementor elementor-10253\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e64eb8 e-flex e-con-boxed e-con e-parent\" data-id=\"4e64eb8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-60d340d e-con-full e-flex e-con e-child\" data-id=\"60d340d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-152f1a5 elementor-widget elementor-widget-heading\" data-id=\"152f1a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Celebrating mistakes and cultivating innovation at Happy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6746611 elementor-widget elementor-widget-text-editor\" data-id=\"6746611\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One of Happy&#8217;s core values is to celebrate mistakes. Alongside our values of &#8216;believe the best&#8217; and &#8216;trust others&#8217;, it allows our people to try new things and to be honest about their mistakes.<\/p><p>Find out how celebrating mistakes works in practice below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb116ea e-con-full e-flex e-con e-child\" data-id=\"eb116ea\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98dfaf5 elementor-widget elementor-widget-image\" data-id=\"98dfaf5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"601\" height=\"601\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/10\/celebrating_mistakes-1.webp\" class=\"attachment-full size-full wp-image-25690\" alt=\"\" srcset=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/10\/celebrating_mistakes-1.webp 601w, https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/10\/celebrating_mistakes-1-300x300.webp 300w, https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/10\/celebrating_mistakes-1-150x150.webp 150w\" sizes=\"(max-width: 601px) 100vw, 601px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b85375e e-flex e-con-boxed e-con e-parent\" data-id=\"b85375e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a73491 e-con-full e-flex e-con e-child\" data-id=\"3a73491\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4877637 elementor-widget elementor-widget-text-editor\" data-id=\"4877637\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Innovation has been at the heart of Happy since it was created to radically change the way that people learnt about using computers. This focus on innovation and improvement, in both our internal processes and in our products, is reflected in our values.<\/p><p>Happy&#8217;s culture of celebrating mistakes encourages this innovation, allowing all of our people to strive for continuous improvement without fear of reprisals.<\/p><p>We all make mistakes, and by choosing to see these as a positive, our people do not feel the need to lie or cover them up. It gives our people the confidence to try new things, such as new products or working practices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1d1b3 elementor-widget elementor-widget-heading\" data-id=\"eb1d1b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What happens if you make a mistake at Happy?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f99eb59 elementor-widget elementor-widget-video\" data-id=\"f99eb59\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/LGQ6YWzp8js&quot;,&quot;yt_privacy&quot;:&quot;yes&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08d25dc elementor-widget elementor-widget-heading\" data-id=\"08d25dc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">In this short video, Laura explains what happened when she made a mistake at Happy that caused the company to lose a large client.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cc1c19 e-con-full e-flex e-con e-child\" data-id=\"4cc1c19\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0258c92 e-con-full e-flex e-con e-child\" data-id=\"0258c92\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5af5e30 elementor-widget elementor-widget-heading\" data-id=\"5af5e30\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Would you like to work in a workplace like this?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c9e503 elementor-widget elementor-widget-heading\" data-id=\"3c9e503\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Visit our Careers page to view our current vacancies. Sign up to our mailing list to be the first to hear when we are looking for a new member of the team.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59dd369 elementor-align-justify btn-rion-blog elementor-widget elementor-widget-button\" data-id=\"59dd369\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#current-vacancies__r\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View our current vacancies<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e6658a elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"3e6658a\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1921\" height=\"75\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2024\/11\/swish-top.svg\" class=\"attachment-full size-full wp-image-79\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1759c elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"cb1759c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"58\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/01\/vector.svg\" class=\"attachment-full size-full wp-image-854\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e2102c elementor-absolute elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"2e2102c\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"57\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/Vector-1.svg\" class=\"attachment-full size-full wp-image-9533\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca032f0 elementor-absolute elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"ca032f0\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"57\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/Vector-2.svg\" class=\"attachment-full size-full wp-image-9534\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-808f771 e-flex e-con-boxed e-con e-parent\" data-id=\"808f771\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3b9c153 e-con-full e-flex e-con e-child\" data-id=\"3b9c153\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27aca79 elementor-widget elementor-widget-heading\" data-id=\"27aca79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Radical disruptions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad2abe3 elementor-widget elementor-widget-text-editor\" data-id=\"ad2abe3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When Happy changed its appraisal system to a single page Happy@Happy snapshot form, one of the key changes was to our individual targets and goals. Rather than setting multiple annual targets, our people now identify and set one personal Radical Disruption to work on every four months.<\/p><p>Radical Disruptions are designed as an opportunity for our people to work on a radical new idea to change our way of working or improve something, either at an individual or organisational level. Each individual sets their own goal, and scores themselves from 1-5 when the four months are up. (These scores are purely to spur discussion between each member of staff and their Multiplier and Mentor, or M&amp;M\u00a0\u2014\u00a0what we call our people managers.)<\/p><p>Past Radical Disruptions have included creating new programmes and improving personal productivity. Many of our programmes, such as our\u00a0<a href=\"\/apprenticeships\/level-5-global-majority-empowerment-programme-for-existing-managers\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Level 5 Global Majority Empowerment<\/span><\/a> Programme\u00a0and our\u00a0<a href=\"\/apprenticeships\/level-7-senior-leaders-programme\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Level 7 programme for Senior Leaders,<\/span><\/a> were created as part of a Radical Disruption goal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ea6084 e-con-full e-flex e-con e-child\" data-id=\"9ea6084\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7cd3aa elementor-widget elementor-widget-image\" data-id=\"a7cd3aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"481\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/luke_clifton_group_executive_of_macquarie_telecom_png-2.webp\" class=\"attachment-full size-full wp-image-10264\" alt=\"\" srcset=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/luke_clifton_group_executive_of_macquarie_telecom_png-2.webp 480w, https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/luke_clifton_group_executive_of_macquarie_telecom_png-2-300x300.webp 300w, https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/luke_clifton_group_executive_of_macquarie_telecom_png-2-150x150.webp 150w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-474b5dd elementor-widget elementor-widget-heading\" data-id=\"474b5dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u201cThe introduction of Radical Disruptions has been useful for my self-improvement as well as an increased focused approach to achieving important tasks and goals. Being able to focus on one clear goal is really helpful, especially as it is a goal I have committed to.\u201d<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aaf174 elementor-widget elementor-widget-heading\" data-id=\"1aaf174\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Maureen Egbe, Senior Facilitator<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-765ad96 e-flex e-con-boxed e-con e-parent\" data-id=\"765ad96\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7814570 e-con-full e-flex e-con e-child\" data-id=\"7814570\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61df90d elementor-widget elementor-widget-heading\" data-id=\"61df90d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What is a radical disruption goal at Happy and how Is it set?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6573baf elementor-widget elementor-widget-video\" data-id=\"6573baf\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/D4akDWrbT38&quot;,&quot;yt_privacy&quot;:&quot;yes&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93c4ad2 elementor-widget elementor-widget-heading\" data-id=\"93c4ad2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">In this short video,\u00a0Rebecca explains what's involved in Happy's new regular snapshot forms, including Radical Disruption goals and how they are set.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6834052 elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"6834052\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1921\" height=\"75\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2024\/11\/swish-top.svg\" class=\"attachment-full size-full wp-image-79\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5ad68 elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"6b5ad68\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"58\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/01\/vector.svg\" class=\"attachment-full size-full wp-image-854\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04fe660 elementor-absolute elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"04fe660\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"57\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/Vector-1.svg\" class=\"attachment-full size-full wp-image-9533\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c151075 elementor-absolute elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"c151075\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"57\" src=\"https:\/\/www.happy.co.uk\/wp-content\/uploads\/2025\/03\/Vector-2.svg\" class=\"attachment-full size-full wp-image-9534\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d34a320 e-con-full e-flex e-con e-parent\" data-id=\"d34a320\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5050300 elementor-widget elementor-widget-template\" data-id=\"5050300\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"10003\" class=\"elementor elementor-10003\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-577eaf8a e-flex e-con-boxed e-con e-parent\" data-id=\"577eaf8a\" data-element_type=\"container\" id=\"current-vacancies__r\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-683da1b1 elementor-widget elementor-widget-heading\" data-id=\"683da1b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Current vacancies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59941987 e-con-full e-flex e-con e-child\" data-id=\"59941987\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6a5fe067 e-con-full e-flex e-con e-child\" data-id=\"6a5fe067\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2018ee49 elementor-widget elementor-widget-text-editor\" data-id=\"2018ee49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Does this sound like a company you&#8217;d be proud to work for?<\/p><p>Currently we have no vacancies \u2013 please sign up for the Jobs list so you\u2019re the first to hear when we are next recruiting for members of the team.<\/p><p>(We will only contact you regarding jobs. You will not receive any other emails (unless you have already signed up elsewhere).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28bf57aa e-con-full e-flex e-con e-child\" data-id=\"28bf57aa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed70924 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"4ed70924\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Current Vacancies Form\" aria-label=\"Current Vacancies Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"10003\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"4ed70924\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Careers - Happy\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"9551\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour email address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Celebrating mistakes and cultivating innovation at Happy One of Happy&#8217;s core values is to celebrate mistakes. Alongside our values of &#8216;believe the best&#8217; and &#8216;trust others&#8217;, it allows our people to try new things and to be honest about their mistakes. Find out how celebrating mistakes works in practice below. Innovation has been at the heart of Happy since it was created to radically change the way that people learnt about using computers. This focus on innovation and improvement, in both our internal processes and in our products, is reflected in our values. Happy&#8217;s culture of celebrating mistakes encourages this innovation, allowing all of our people to strive for continuous improvement without fear of reprisals. We all make mistakes, and by choosing to see these as a positive, our people do not feel the need to lie or cover them up. It gives our people the confidence to try new things, such as new products or working practices. What happens if you make a mistake at Happy? In this short video, Laura explains what happened when she made a mistake at Happy that caused the company to lose a large client. Would you like to work in a workplace like this? Visit our Careers page to view our current vacancies. Sign up to our mailing list to be the first to hear when we are looking for a new member of the team. View our current vacancies Radical disruptions When Happy changed its appraisal system to a single page Happy@Happy snapshot form, one of the key changes was to our individual targets and goals. Rather than setting multiple annual targets, our people now identify and set one personal Radical Disruption to work on every four months. Radical Disruptions are designed as an opportunity for our people to work on a radical new idea to change our way of working or improve something, either at an individual or organisational level. Each individual sets their own goal, and scores themselves from 1-5 when the four months are up. (These scores are purely to spur discussion between each member of staff and their Multiplier and Mentor, or M&amp;M\u00a0\u2014\u00a0what we call our people managers.) Past Radical Disruptions have included creating new programmes and improving personal productivity. Many of our programmes, such as our\u00a0Level 5 Global Majority Empowerment Programme\u00a0and our\u00a0Level 7 programme for Senior Leaders, were created as part of a Radical Disruption goal. \u201cThe introduction of Radical Disruptions has been useful for my self-improvement as well as an increased focused approach to achieving important tasks and goals. Being able to focus on one clear goal is really helpful, especially as it is a goal I have committed to.\u201d Maureen Egbe, Senior Facilitator What is a radical disruption goal at Happy and how Is it set? In this short video,\u00a0Rebecca explains what&#8217;s involved in Happy&#8217;s new regular snapshot forms, including Radical Disruption goals and how they are set.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9551,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10253","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Celebrating mistakes and cultivating innovation at Happy - Happy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.happy.co.uk\/careers\/celebrating-mistakes-and-cultivating-innovation-at-happy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Celebrating mistakes and cultivating innovation at Happy\" \/>\n<meta property=\"og:description\" content=\"Celebrating mistakes and cultivating innovation at Happy One of Happy&#8217;s core values is to celebrate mistakes. Alongside our values of &#8216;believe the best&#8217; and &#8216;trust others&#8217;, it allows our people to try new things and to be honest about their mistakes. Find out how celebrating mistakes works in practice below. Innovation has been at the heart of Happy since it was created to radically change the way that people learnt about using computers. This focus on innovation and improvement, in both our internal processes and in our products, is reflected in our values. Happy&#8217;s culture of celebrating mistakes encourages this innovation, allowing all of our people to strive for continuous improvement without fear of reprisals. We all make mistakes, and by choosing to see these as a positive, our people do not feel the need to lie or cover them up. It gives our people the confidence to try new things, such as new products or working practices. What happens if you make a mistake at Happy? In this short video, Laura explains what happened when she made a mistake at Happy that caused the company to lose a large client. Would you like to work in a workplace like this? Visit our Careers page to view our current vacancies. Sign up to our mailing list to be the first to hear when we are looking for a new member of the team. View our current vacancies Radical disruptions When Happy changed its appraisal system to a single page Happy@Happy snapshot form, one of the key changes was to our individual targets and goals. Rather than setting multiple annual targets, our people now identify and set one personal Radical Disruption to work on every four months. Radical Disruptions are designed as an opportunity for our people to work on a radical new idea to change our way of working or improve something, either at an individual or organisational level. Each individual sets their own goal, and scores themselves from 1-5 when the four months are up. (These scores are purely to spur discussion between each member of staff and their Multiplier and Mentor, or M&amp;M\u00a0\u2014\u00a0what we call our people managers.) Past Radical Disruptions have included creating new programmes and improving personal productivity. Many of our programmes, such as our\u00a0Level 5 Global Majority Empowerment Programme\u00a0and our\u00a0Level 7 programme for Senior Leaders, were created as part of a Radical Disruption goal. \u201cThe introduction of Radical Disruptions has been useful for my self-improvement as well as an increased focused approach to achieving important tasks and goals. Being able to focus on one clear goal is really helpful, especially as it is a goal I have committed to.\u201d Maureen Egbe, Senior Facilitator What is a radical disruption goal at Happy and how Is it set? In this short video,\u00a0Rebecca explains what&#8217;s involved in Happy&#8217;s new regular snapshot forms, including Radical Disruption goals and how they are set.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.happy.co.uk\/careers\/celebrating-mistakes-and-cultivating-innovation-at-happy\/\" \/>\n<meta property=\"og:site_name\" content=\"Happy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/HappyLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-16T15:51:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/happy.co.uk\/wp-content\/uploads\/2025\/10\/celebrating_mistakes-1.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@happyltd\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.happy.co.uk\/careers\/celebrating-mistakes-and-cultivating-innovation-at-happy\/\",\"url\":\"https:\/\/www.happy.co.uk\/careers\/celebrating-mistakes-and-cultivating-innovation-at-happy\/\",\"name\":\"Celebrating mistakes and cultivating innovation at Happy - 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Alongside our values of &#8216;believe the best&#8217; and &#8216;trust others&#8217;, it allows our people to try new things and to be honest about their mistakes. Find out how celebrating mistakes works in practice below. Innovation has been at the heart of Happy since it was created to radically change the way that people learnt about using computers. This focus on innovation and improvement, in both our internal processes and in our products, is reflected in our values. Happy&#8217;s culture of celebrating mistakes encourages this innovation, allowing all of our people to strive for continuous improvement without fear of reprisals. We all make mistakes, and by choosing to see these as a positive, our people do not feel the need to lie or cover them up. It gives our people the confidence to try new things, such as new products or working practices. What happens if you make a mistake at Happy? In this short video, Laura explains what happened when she made a mistake at Happy that caused the company to lose a large client. Would you like to work in a workplace like this? Visit our Careers page to view our current vacancies. Sign up to our mailing list to be the first to hear when we are looking for a new member of the team. View our current vacancies Radical disruptions When Happy changed its appraisal system to a single page Happy@Happy snapshot form, one of the key changes was to our individual targets and goals. Rather than setting multiple annual targets, our people now identify and set one personal Radical Disruption to work on every four months. Radical Disruptions are designed as an opportunity for our people to work on a radical new idea to change our way of working or improve something, either at an individual or organisational level. Each individual sets their own goal, and scores themselves from 1-5 when the four months are up. (These scores are purely to spur discussion between each member of staff and their Multiplier and Mentor, or M&amp;M\u00a0\u2014\u00a0what we call our people managers.) Past Radical Disruptions have included creating new programmes and improving personal productivity. Many of our programmes, such as our\u00a0Level 5 Global Majority Empowerment Programme\u00a0and our\u00a0Level 7 programme for Senior Leaders, were created as part of a Radical Disruption goal. \u201cThe introduction of Radical Disruptions has been useful for my self-improvement as well as an increased focused approach to achieving important tasks and goals. Being able to focus on one clear goal is really helpful, especially as it is a goal I have committed to.\u201d Maureen Egbe, Senior Facilitator What is a radical disruption goal at Happy and how Is it set? 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